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evekd
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Issues with cs5.0.03- cannot use CUDA, cannot find cuda support text file

Mar 1, 2013 5:03 PM

Hi,

 

I am working with a big project and recently upgraded my video card to a GTX 570.

 

I cannot enable the CUDA engine in project settings, it is completely greyed out..  Doing some searches, everyone seems to point at a cuda support text file...

 

Kicker 2-

 

I go to the Root directory of where adobe is installed, see the CS5 folder- with NO Cuda supported list.... Do a complete search of the whole machine, nothing.

 

Updated adobe, no change

 

Most up to date video drivers from Nvidia are already installed. 

 

Went through Nvidia control panel to manually set it to render using the GPU- no change...

 

I am at a loss here, any ideas or help would be much appreciated.

316 Views   7 Replies   Latest reply: evekd, Mar 1, 2013 5:57 PM
 
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  • joe bloe premiere
    2,385 posts
    Dec 6, 2009
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    1. joe bloe premiere,
    Mar 1, 2013 5:07 PM   in reply to evekd
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    C:\Program Files\Adobe\Adobe Premiere Pro CS5\cuda_supported_cards.txt

     
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  • evekd
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    2. evekd,
    Mar 1, 2013 5:14 PM   in reply to joe bloe premiere
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    Hello,

     

    Yes I tried that already- ITS NOT THERE!!

     

    Actually, most of what I should be finding is not even there, thats the part that kills me

     
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  • joe bloe premiere
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    Dec 6, 2009
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    3. joe bloe premiere,
    Mar 1, 2013 5:18 PM   in reply to evekd
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    It should be there by default on installation.

    If it isn't, try creating one.

     

    cuda_supported_cards.txt

     

    These are the default entries on install:

    GeForce GTX 285

    GeForce GTX 470

    Quadro CX

    Quadro FX 3800

    Quadro FX 4800

    Quadro FX 5800

    Quadro 4000

    Quadro 5000

    Quadro 5000M

    GeForce GTX 680

     
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  • evekd
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    4. evekd,
    Mar 1, 2013 5:17 PM   in reply to evekd
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    When I go into the directory, the only things that show up are "Media encoder CS5" and a "common files" folder

     

    (this is program files, not the x86 directory)

     
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  • evekd
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    5. evekd,
    Mar 1, 2013 5:20 PM   in reply to joe bloe premiere
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    Ill give it a go,  but if next to nothing is in the adobe root directory- then how will CS5 know to pick it up?

     

    Where would I even place this file?  Its crazy that its not there from everything ive found on the net...

     
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  • joe bloe premiere
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    Dec 6, 2009
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    6. joe bloe premiere,
    Mar 1, 2013 5:25 PM   in reply to evekd
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    If you don't have a directory:

    C:\Program Files\Adobe\Adobe Premiere Pro CS5\

     

    You must have specified a custom installation location.

    Right-click your Premiere icon and select:

    Open file location

     
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  • evekd
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    7. evekd,
    Mar 1, 2013 5:57 PM   in reply to joe bloe premiere
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    Hello,

     

    Thank you for your time-

     

    Ok, I remoted back into the machine and took a closer look again,  Somehow half of the CS5 suite is on the C drive, and the other is on the storage- CS5 primarly. How I personally do not know, but from there was able to locate the needed folders, and created the text file.  All is well now, I just told them to finish the project first, before we move it over where it belongs.

     

    Joe Bloe P. Thank you very much.

     
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