I have already installed and have been working with various adobe apps from CS6. In design included, my images/vectors started to look bitmapped even when in pref it was set to high quality. I uninstalled Indesign and then re-installed it, but now it keeps opening saying "Error 5" contact adobe support, it then closes again.
I have an urgent job that needs to be completed!! Please help asap!
if you're using a mac: http://www.justanswer.com/mac-computers/5kf4d-hi-just-error-5-message- indesign-anyone.html
if that's no help, attach a screenshot of the error when opening indesign directly.
I'm still having no luck I have been on the phone all afternoon to adobe but getting no where! I uninstalled indesign, then logged in as a new admin user and then re-installed but it is still coming uo with the error, on launching Indesign CS6.
Any help or sugestions would be great, I followed the feed above but still no luck.
run the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
then re-install indesign.
Can you follow the suggestion in the link below :-
once done, reinstall (no need to uninstall) the application and then check.
I have tried the above, but cant find on my system, I've also done a find for them:
Mac OS: /Library/Application Support/Adobe/SLStore
Mac OS: /Library/Application Support/Adobe/Adobe PCD/
I have downloaded all the programme files from Creative Cloud and my mac is 10.8.2 operating system, not sure if that makes a difference?
Yay! I worked it out! I unistalled, then I placed the AdobePCD folder on my desktop and then I reinstalled and it now appears to work.
So if anyone else is having problems try that - I saw this advise on another post so tried it and it worked!