How do I burn photos to a cd for customers so they can edit and use them? They are getting a locked message when they try to edit the photos. I recently purchased photoshop elements 11. I never had this problem with photoshop elements 4 which I used for many years.
Try using file>export from the organizer to send them to the disc.
EDIT However, one possibility here is that you may know a lot more mac users than you used to, and it's pretty common for windows cds to show up as locked in OS X. They can unlock the files by clicking to select one, then pressing command+i for the get info window and doing it there.
This is the message I get when I try to edit pics that I put onto a cd - "Could not save because the file is locked. Use the properties command in the windows explorer to unlock the file". I have no idea what that means.
So, I tried what you suggested - File - Export - Browse - Computer - disc drive. I get this message "The export command does not support moving files to optional media. Please select copy/move to removable drive command under the file menu to accomplish task", which is what I always do, but the pics are locked!
This is crazy - and I am getting very frustrated with elements 11.
Thanks for any other suggestions you can send me.
Using the properties command in windows explorer goes like this:
Right click the file (or files) that might be "locked" (or are causing the issue), and choose Properties.
In the general tab, make sure the Read-Only box has nothing in it.
This should unlock the file if it is indeed locked.
After doing that with all of the images (you can select all at once, and get properties on all of the images at once)
Try the copy again
I just played around a little with this. I had no problems with file/move to get the pictures on a disk. I was unable to save back to the disk which makes sense as the disk is "finalized". I was able to save back to my EHD. If you want to save back to the disk a read/write disk would probably neewd to be used. This has always been true, once a disk is finalized you can't save or add to it. I do not get the "locked" error message on my machine.
After editing a picture on your disk try saving it to an HD, that should work or else use a read/wrote disk for the pictures.