I'm getting a blue screen and computer crash everytime flash starts to play a file on IE or Firefox. All files are up to date and jsut switched from Trend Micro to Bitdefender. Please help.
uninstall your current flash player: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.h tml
then update your browser.
then install your flash player: http://get.adobe.com/flashplayer/
p.s. untick mcafee unless you're 100% certain you want it.
I removed firefox then reinstalled it through IE, then I tired to remove IE and it would not allow me to delete some of the IE Files because it indicated other programs were using IE.
I then reinstall flash and tried to use it running firefox and got the blue screen again and then shut down---question, there is alot written on the blue screen that i think might give us a clue, but it only flashes for a second before the computer shuts down and restarts. Is there a way to see what the blue screen says?
Any other thoughts? Thank you.
Europe, Middle East and Africa