I have been searching for the answer to this and have not been able to find one and I can not believe there sin't one. Most just say -'Learn the pen tool' which isn't very helpfull as a. this should be an issu in the first place. and b. from what I can see there isn't a pen tool in PS Elements 10.
I am hoping this new thread might finally provide me with one...
I am running Windows Vista 64bit I have 8gb Ram and a decent video card
So I am making a lot of tricky selections of window panes and if I leave the cursor for too long it auto closes my loop with out me asking.
I am not:
This seems to be a bug that alot of people are expereincing. If no one has a solution how do we escalate this to Adobe to sort it out?
Thank you to all who respond.
ps please please please do not sugest to use the pen tool or I will hunt you down - I have PS at work and know how to use the pen tool just fine. I can't afford PS at home so I have PSE
Why do you think anyone here in a forum devoted to PSE would tell you to learn a tool that PSE doesn't have? If you do a global search for all of adobe of course you'll mostly get answers for PS, not PSE. But you're in the right place to ask about PSE here.
Anyway, at the far left end of the options bar is a tiny triangle. Click it and choose Reset Tool. If that doesn't do it, you will need to reset the preferences (uninstalling/reinstalling does not affect prefs): Quit the editor then restart it while holding down ctrl+alt+shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do. In order for this to work you must either start the editor from the button in the welcome screen or by double-clicking its .exe (application) file in the program files (x86).
A better explination of the problem. I am colour balancing and exposure correcting the outside of an interior shot. The window has about 20 panes of glass with quite big frames between each. To do this in PSE I am having to take 2 images from light room, one the final image and then another with the outside corrected as described. I am then combining the colour corrected window panes with the first image but to do this I need to mask out the window pane frames. To do this I am having to make a selection of each individule pane invert the slection and then delet the rest leaving me with just the colour corrected panes. A fairly fidily time consuming job when having to be done on 6 photos and with the added horor of chandaliers and the likes in the way.
The problem I am having is when I am making the selections for each pane using the poly lasso tool it will complete / close the slelection when I am half way through a pane meaning I then have to Shift add a new slection. Not too much of a hassle on normal panes but when you have other items in front you are going around it is a nightmare.
I am not double clicking or anything of the sort. I have reset the tool and it still does it, I have resest the entire PSE settings using the method described by Barbara and still no joy.
This should not happen and from what I have read it is a bug which Adobe need to fix, fast. Does anyone have a way of excalating this to Adobe. I'm sure they are aware but pressure in numbers!
In my origonal post I mention I have tried this and that it didn't work
plus this is not something that you should have to do in an adobe program to make something work, we spend alot of money on these programs and the lasso tool is one of the most basic and used tools...
It may not, if the selection still auto completes but I thought it may be worth a try - going back a step and pausing.
Have you tried with a different mouse?
Have you tried increasing the RAM available to PSE?
Edit >> Preferences >> Performance
Try pushing up to 80% or 90% but no higher.
You just answered your own sentance. If it has completed the loop then you can no longer go back a step by hitting backsapce can you as it is completed
I will try the RAM suggestion. Mine was set at 70% I have boosted to 90% although I still don't see how this would make a difference. I have 8gb of ram this should be plenty... I will let you know how I get on
The mouse is fine
The quick selection is no where near refined enough for what I require there are also buildings behind the glass so it just selects elements of those instead and ultimately it would take longer than just hitting 4 points with the poly.
Back to my main point - This shouldn't happen in software from Adobe. And I know it is not just me complaining about this. I just want to talk to someone at Adobe but of course all the customer support just leads you to these forums which normally I must say I am very very impressed with the level of knowledge and speed at which you get a reply but when it comes down to talking to someone about and in depth bug there is no one to talk to...
Have you tried the resetting of the preferences suggestion given by Barbara at the begining Toby?
Or tried just resetting the Polygonal lasso tool yet?
What is the result of that step?
That typically fixes any "odd" behavior from a tool. This isn't a bug since it's not something that I experience, or at least have had an easy time reproducing.
If you'd like, you could post an example of one of the images with a window that you're working on and we can see if it's reproducible from our end, or possibly give some other workflow suggestions to make your life easier if possible.
Let us know how it goes.