I hope someone can help me. I have tried numerous times to download the latest version of Adobe flash player without success. Every time I get an error message that says "The user does not have sufficient priveleges to install Adobe flash player". There are no earlier versions of flash player loaded onto my computer, and I even temporarily disabled my internet security. What do I do now? This is a stand alone home computer, desktop model.
Can you please verify that you are using an administrator level account on Windows?
I appreciate the advice Chris, but you are talking to a 60+ year old technological dinosaur here, and I have no idea how to change my account to an admin level. I'm sure it is probably pretty straight forward, but I have no idea where to begin. Any further advice you can provide would be most appreciated. Thanks....
Well I went to the website referenced in your response above, follwed the instructions, created an administrator account with a password, temporarily disabled my Trend Micro internet security (again), then tried again to download the Adobe flash player, and I get the same error message: "The user does not have sufficient priveleges to install Adobe flash player". Now what??
Can you post the contents of your flashinstall.log file? I'd like to see what's going on.
Chris - here is a copy of my FlashInstall.log file, I think. At least I think it is my latest effort at installing the Flash Player. Thanks for your help, and your patience.
2013-2-27+15-44-47.333 [error] 1226 1062
=O====== M/11.6.602.171 2013-02-27+15-44-44.775 ========
0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_6_602_171.dll
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_171_Plugin.ex e
0011 [I] 00000024 C:\Windows\system32\Macromed\Flash\plugin.vch
0012 [I] 00000017 C:\Windows\system32\Macromed\Flash
0013 [I] 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_6_602_171.exe
0014 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0015 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0016 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0017 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [W] 00001106
0019 [W] 00001106
0020 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0021 [I] 00000012
=X====== M/11.6.602.171 2013-02-27+15-44-48.971 ========
I am getting the same message. I know I am in the administrator account. I logged into the admin account on purpose because my first attempt on Chrome as a user(Admin also) and received this "the user does not have sufficient priveleges to install adobe flash player" error message. I tried 3 times..no luck!