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Unable to locate the menus.xml - CS5

Mar 5, 2013 5:32 PM

Tags: #cs5 #error #dreamweaver #menus.xml

While trying to open Dreamweaver CS5 on a mac running OSX 10.8.2 I keep running into this error message.

 

"Dreamweaver is unable to locate the menus.xml file and cannot rebuild it from a backup. You may need to reinstall Dreamweaver."

 

I would attempt to reinstall but I'm currently overseas for 3 months and don't have my serial number or the disk with me. Does anybody know of a solution? I've tried searching the web but couldn't come up with any solutions.

 

Thanks in advance.

Eric

863 Views   15 Replies   Latest reply: Sudarshan Thiagarajan, Mar 5, 2013 11:36 PM
 
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  • pantone354c
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    1. pantone354c,
    Mar 5, 2013 5:47 PM   in reply to pantone354c
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    Problem report from Dreamweaver.

     

    http://pastebin.com/9xdHSfn6

     
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  • Sudarshan Thiagarajan
    3,731 posts
    Oct 15, 2010
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    2. Sudarshan Thiagarajan,
    Mar 5, 2013 8:45 PM   in reply to pantone354c
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    Go to Applications/Adobe Dreamweaver CS5/Configuration/Menus/menus.bak

     

    You'll see a menus.xml there - it is a backup copy of the actual menus.xml file that DW uses.

     

    Copy it from that folder, paste it 1 level above (in Menus folder).

     

    Fire up DW. See if it works.

     
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  • pantone354c
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    3. pantone354c,
    Mar 5, 2013 8:39 PM   in reply to Sudarshan Thiagarajan
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    Under Dreamweaver CS5 Within Configuration I only have these folders (Connections / DocumentTypes / flash player / Generator / JSExtensions / KnowledgeEngines / plug-ins / SourceControl / VersionControl) but no Menus folder.

     

    I also have Under Dreamweaver CS5 an en_US folder which also has a Configuration folder which only contains (Strings / Styles) but no Menus folder.

     
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  • Sudarshan Thiagarajan
    3,731 posts
    Oct 15, 2010
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    4. Sudarshan Thiagarajan,
    Mar 5, 2013 8:45 PM   in reply to pantone354c
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    Can you do a Spotlight search on your Mac OS for 'menus.bak' to see if it reveals anything under DW application folders?

     
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  • pantone354c
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    5. pantone354c,
    Mar 5, 2013 8:51 PM   in reply to Sudarshan Thiagarajan
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    Spotlight comes up empty handed.

     
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  • Sudarshan Thiagarajan
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    Oct 15, 2010
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    6. Sudarshan Thiagarajan,
    Mar 5, 2013 9:42 PM   in reply to pantone354c
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    Not sure if this will work.

     

    I've packaged a .zip file from the 'Menus' folder of my installation of CS5. Download it, extract it and place 'Menus' folder within Dreamweaver CS5 > Configuration folder. See if it helps.

    Attachments:
     
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  • John Waller
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    7. John Waller,
    Mar 5, 2013 9:56 PM   in reply to pantone354c
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    Have you tried http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html?

     
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  • Sudarshan Thiagarajan
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    Oct 15, 2010
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    8. Sudarshan Thiagarajan,
    Mar 5, 2013 10:00 PM   in reply to John Waller
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    @John - Yes, the cached version.

     

    @pantone354c, Try the menus.zip attachment from Reply #6. If no luck still, From Finder, Cmd + Shift + G, type this:

     

    ~/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration

     

    Check for folders here.

     
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  • pantone354c
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    9. pantone354c,
    Mar 5, 2013 10:05 PM   in reply to Sudarshan Thiagarajan
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    Hey Sudarshan, That seemed to work except now I have a new error. Go figure!

     

    The following panel layout is missing or could not be read:

     

    Macintosh HD:Applications:Adobe Dreamweaver CS5:Configuration:WorkspaceMac:DesignerXML

     

    The Application will not have a correct layout. Please load one from Windows->Workspace.

     

    I hit okay, then it crashes.

     

    Would you mind zipping up that folder as well?

     

    If this doesn't solve the problem I might just give it up until I get back home and can do a reinstall.

     
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  • Sudarshan Thiagarajan
    3,731 posts
    Oct 15, 2010
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    10. Sudarshan Thiagarajan,
    Mar 5, 2013 10:19 PM   in reply to pantone354c
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    Extract and paste the folder 'WorkspaceMac' in Applications/Adobe Dreamweaver CS5/Configuration/

    Attachments:
     
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  • pantone354c
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    11. pantone354c,
    Mar 5, 2013 10:36 PM   in reply to Sudarshan Thiagarajan
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    Worked again, and now I have a new error. Similar to the user in the link I posted below Dreamweaver did open and I get this message when I go to the top menu bar.

     

    The following JavaScript error(s) occured: Unable to open script file "Macintosh HD:Applications:Adobe Dreamweaver CS5:Configuration:Shared:MM:Scripts:Class:FileClass.js" (error 2).

     

    I'll try these solutions to see if I can fix it.

    http://forums.adobe.com/message/2618928

     
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  • Sudarshan Thiagarajan
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    Oct 15, 2010
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    12. Sudarshan Thiagarajan,
    Mar 5, 2013 10:44 PM   in reply to pantone354c
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    Seems to me like your complete installation is corrupt. Try following the last link in that thread to see if you're able to fix it. Or else, I'm afraid you have to do a re-install.

     

    Good luck.

     
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  • pantone354c
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    13. pantone354c,
    Mar 5, 2013 11:29 PM   in reply to Sudarshan Thiagarajan
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    I found my CD key, luckily I emailed that to my self. Is it possible to download Dreamweaver CS5? All I see is CS6 and my key won't work with that version.

     
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  • Sudarshan Thiagarajan
    3,731 posts
    Oct 15, 2010
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    14. Sudarshan Thiagarajan,
    Mar 5, 2013 11:35 PM   in reply to pantone354c
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    Use this link: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

     

    Read the instructions very carefully. This is not a pirated download site. This site offers trial downloads for 30 days of CS5 (since Adobe no longer lists those links on their portal).

     

    Once you download, during installation, be sure to use your serial key.

     
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  • Sudarshan Thiagarajan
    3,731 posts
    Oct 15, 2010
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    15. Sudarshan Thiagarajan,
    Mar 5, 2013 11:36 PM   in reply to Sudarshan Thiagarajan
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    Btw, do note that ALL downloads will be done from adobe.com portal, not via any 3rd party site. Hence, read the instructions on that link carefully before attempting to download any files.

     
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