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How to figure out what is causing Indesign to crash when adjusting threaded text frames?

Mar 6, 2013 3:15 AM

Tags: #crash #hanging #threading_text_boxes

I've got a document with a medium-long (about 11 pages) story threaded through a number of text frames, placed from a Word document.

 

The file keeps crashing (hanging, needing to be force-quit) when I make changes early in the document such as increasing or decreasing the size of text frames. There seems to be a threshold - changes that reflow less than about 18 lines work fine, but once more than about 20 lines have been reflowed from their original position, it just hangs.

 

It's a huge problem and I have no idea how to go about fixing it. Where should I start looking? There's nothing intelligable in the error reports.

 

It's a Mac (Lion) with plenty (6gb) of RAM, and Indesign is up to date (8.0.1.406).  Here's a pastebin of the first part of the error report: http://pastebin.com/unjKEVbZ

 

What should I look for? I've seen mentions of faulty fonts being an issue, but I've checked that there are no fonts not on the system. I've also removed all overrides from the text and Word styles, so all styling is from valid, tested InDesign character and paragraph styles. I don't have any custom plugins except for a couple of scripts that are sitting in the scripts panel not being used on this document (end_to_end and indyfont_demo).

 

Also, when I reboot InDesign, it automatically opens the auto-recover version (which also immediately hangs). To get Indesign to re-open I have to hold shift while opening it and choose the option to delete all autorecovery information.

 
Replies
  • Currently Being Moderated
    Mar 6, 2013 4:46 AM   in reply to alanomaly

    That's a hang, and to be useful we need the entire hang report. They are very difficult to interpret, though, at least for me, so it helps to also force a crash. See John's instructions at Adobe Forums: InDesign CS5.5 Not Responding

     

    It might help if you do a Save As in Word after accepting all changes to get as clean a file as possible to start, and trying RTF or the other flavor of Word file (.doc/.docx) can sometimes help, too.

     
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  • Currently Being Moderated
    Mar 7, 2013 5:29 AM   in reply to alanomaly

    I don't think so, but you can run the sigabort that John recommends.

     
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  • Currently Being Moderated
    Mar 7, 2013 12:34 PM   in reply to alanomaly

    Just today I saw the same "hang" on a large InDesign file with hundred of footnotes and about 200 pages once imported from a word file.
    I cannot tell about the real cause. Just want to report an observation:

     

    The hang occured after I tried to redirect the main text thread through a new text frame in the middle of the thread by clicking inside a new single, not threaded text frame with the loaded text curser. The curser was loaded from clicking the out-port of one of the text frames of the main  thread.

     

    Originally that happened with an InDesign CS5 (7.0.4) file. Save As after the hang (forced crash) did not help. Exporting to IDML, reopening in InDesign CS5 or even InDesign CS6 (8.0.1) did not help.

     

    Finally I decided to move two text frames (initially I needed two new text frames in the middle of my main thread) from one spread over to the page I wanted the new text frames added, deleted the now empty spread and just worked on…

     

    However, I'm sure that every time I want to add a new text frame in the middle of the large text thread, InDesign will hang again…
    There were no issues adding text frames at the end of the main thread…

     

    Uwe

     
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