installation is saying to close Internet explorer and it is closed

[bobk11acr]

installation is saying to close internet explorer, IT IS CLOSED.

[VikramGaur]

Hello,

Welcome to Adobe Forums.

1) Launch Task Manager (Shortcut Key : Ctrl+Shift+Esc or Right Click on Task Bar -> Start Task Manager)

2) Go to Processes Tab

3) Right click on "iexplore.exe" process and End Process

4) Installation will proceed

Hope this helps !!

Thanks,

Vikram

[bobk11acr]

I did all of that and it still tells me to close Internet Explorer.

[VikramGaur]

Hello,

Download Offline installer for Adobe Flash Player from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

If it still prompts to close IE, restart your computer and run the installer without opening IE

Thanks,

Vikram