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Mar 6, 2013 11:39 AM

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I paid for a month to month subscription to Photoshop. When I go to app manager it fails to d/l saying I have a beta version. I removed the version and I still get same message. How can I resolve this issue?

145 Views 3 Replies Latest reply: kglad, Mar 6, 2013 1:50 PM

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62,194 posts
Jul 21, 2002

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1. kglad,

Mar 6, 2013 1:27 PM in reply to Bob1140

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run the cs cleaner to remove all vestiges of beta: http://www.adobe.com/support/contact/cscleanertool.html

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2. Bob1140,

Mar 6, 2013 1:29 PM in reply to kglad

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Thank you

Sent from my iPhone

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62,194 posts
Jul 21, 2002

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3. kglad,

Mar 6, 2013 1:50 PM in reply to Bob1140

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you're welcome.

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