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RickTuckerUSA
Currently Being Moderated

Can't see InDesign FAQ here - "not allowed"

Mar 6, 2013 4:16 PM

Tags: #indesign #access #cs6 #faq

I'm logged in to forums.adobe.com (obviously since I am posting now) but when I click on the FAQ for InDesign, I get the message:

 

It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake.

 

The URL for that attempted click shows as http://forums.adobe.com/community/indesign/faq?promoid=KBHJE . Don't know what that promoid came from.

 

It's been a "challenging" day for me on my first day learning to use InDesign, including InDesign crashing on my 12 GB memory Mac Pro on my second page with really basic content and a couple of simple styles.

 

This wasn't what I was intending to post as my first post, but here it is!  Onto my real question in a separate post.

 

- Rick

 
Replies
  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Mar 6, 2013 4:22 PM   in reply to RickTuckerUSA

    It's been a "challenging" day for me on my first day learning to use InDesign, including InDesign crashing on my 12 GB memory Mac Pro on my second page with really basic content and a couple of simple styles.

    Please do upload your crash report to http://pastebin.com/ and post a link here and we'll try to decode it for you.

     
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  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Mar 6, 2013 4:34 PM   in reply to RickTuckerUSA

    You can dredge them up from Console.app in ~/Library/Logs/DiagnosticReports.

    While sending them to Adobe is good to do, it won't get you a personal response. Those are generally just used for aggregate statistic and determining how to prioritize engineering resources ("What are the top ten crashing bugs?").

     
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