I appear to be unable to import my still images from Adobe Photoshop CS4 (file types psd) into Premiere Pro CS6 and get the following error message "The importer reported a generic error". Am I missing a very simple trick (other than having to upgrade Photoshop too!). (Working on Windows 7)
Help would be greatly appreciated.
In about CS5 (IIRC), a Bug developed, where if there was a very tiny Layer in a Layered PSD, there would be an issue Importing. I had assumed that that had been fixed, but could be wrong. Check your PSD, and look carefully in the Layers Pallet for some very small Layer. If so, can you Merge Visible (just poke OUT the "eyeball" in any Layer, that you do not want affected)?
The normal issues with PSD's are CMYK, and Color Bit-Depth, but you have RGB, and if you had, say a 16-bit Image, PrPro CS4 would have issues with that.
I have also had a few issues with Smart Objects in a PSD, and just Rasterizing those has yielded troublefree Images - however, I have also Imported Layered PSD's, WITH Smart Objects, that worked just fine - do not know what the differences were between those Smart Objects - but still, if PrPro CS 4 Imports them fine, that should not be an issue.
Wish that I had more to offer, but good luck,
Thank you also, for your feedback. Sadly because I am up against time constraints, I have reverted to CS4 (!!); that said, I'll try again with CS6 and see where I get to - I had originally thought it was a glitch because of the different versions (Photoshop CS4 and PrPro CS6).
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