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Doreen-UK
Currently Being Moderated

Importing stills into CS6 from Photoshop CS4

Mar 7, 2013 8:21 AM

I appear to be unable to import my still images from Adobe Photoshop CS4 (file types psd) into Premiere Pro CS6 and get the following error message "The importer reported a generic error".  Am I missing a very simple trick (other than having to upgrade Photoshop too!).  (Working on Windows 7)

 

Help would be greatly appreciated.

 

Thanks.

Doreen.

 
Replies
  • Currently Being Moderated
    Mar 7, 2013 8:23 AM   in reply to Doreen-UK

    Make sure the images are in RGB mode, not CMYK.

     
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  • Currently Being Moderated
    Mar 7, 2013 8:49 AM   in reply to Doreen-UK

    If you'd like to post one up, I can take a look here.

     

    https://www.depositfiles.com/en/

     
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  • Currently Being Moderated
    Mar 7, 2013 1:06 PM   in reply to Doreen-UK

    Doreen,

     

    In about CS5 (IIRC), a Bug developed, where if there was a very tiny Layer in a Layered PSD, there would be an issue Importing. I had assumed that that had been fixed, but could be wrong. Check your PSD, and look carefully in the Layers Pallet for some very small Layer. If so, can you Merge Visible (just poke OUT the "eyeball" in any Layer, that you do not want affected)?

     

    The normal issues with PSD's are CMYK, and Color Bit-Depth, but you have RGB, and if you had, say a 16-bit Image, PrPro CS4 would have issues with that.

     

    I have also had a few issues with Smart Objects in a PSD, and just Rasterizing those has yielded troublefree Images - however, I have also Imported Layered PSD's, WITH Smart Objects, that worked just fine - do not know what the differences were between those Smart Objects - but still, if PrPro CS 4 Imports them fine, that should not be an issue.

     

    Wish that I had more to offer, but good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Mar 7, 2013 2:38 PM   in reply to Doreen-UK

    Hopefully you'll find my file there.

     

    Nope.  You have to post the link you got when uploading was done.

     
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  • Currently Being Moderated
    Mar 9, 2013 10:16 AM   in reply to Doreen-UK

    I've never found a way either.  You have to grab it before you close the browser, otherwise you'll need to upload it again.

     
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