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AdobeGamie
Currently Being Moderated

Camera Raw Patch 6.7 on PSE 10

Mar 7, 2013 9:39 PM

Hi,

 

I'm having problems installing the Camera Raw patch onto my Photoshop Element 10. It keeps saying:

Update Failed

Updates could not be applied

This patch is not applicable for you. Please check for updates from the Help menu in your product to see a list of latest updates available.

 

Please could you tell me what's happening? This patch is the correct one for PSE 10.

 

Thanks!

 
Replies
  • Currently Being Moderated
    Mar 7, 2013 10:27 PM   in reply to AdobeGamie

    To be sure of the applicability of the update for your product, please go to Help > Updates and it would show all the available & applicable updates. Install the patches from there.

     

    Incase you still run into issues, please share the following logs:

    <user home>\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log, aamui.log, aamun.log

    %temp%\PDApp.log

     
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  • Currently Being Moderated
    Mar 14, 2013 3:23 PM   in reply to AdobeGamie

    Moving this discussion to the Photoshop Elements forum.

     
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  • Currently Being Moderated
    Mar 14, 2013 9:58 PM   in reply to AdobeGamie

    Are you trying to install a downloaded patch version? What happens if you just go to Help>Updates in the editor?

     
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