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How do I uninstall Elements 11? I get Error 1316 and file it is looking for doesn't exist.

Mar 7, 2013 10:43 PM

Tags: #uninstall_failure

Nothing happens when I click on the Organizer button on the bottom of the screen in a new installation except it says Loading the Elements Organizer Workspace and then the message goes away. So I was going to uninstall and reinstall and got the error 1316 message "Network error occurred while attempting to read from the file C:\windows\installer\adobe photoshop elements 11.msi. This file does not exist. I have no network. Can' find an answer that deals specifically with version 11. Tried the Microsoft Fixit and that aborted with code 80072F8F. Any solutions?

218 Views 1 Reply Latest reply: Jeff A Wright, Mar 8, 2013 2:07 PM

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1. Jeff A Wright,

Mar 8, 2013 2:07 PM in reply to Dennis2348

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You can try running the CS Cleaner tool from CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html.

Were you previously trying to utilize the FixIt tool at http://support.microsoft.com/mats/program_install_and_uninstall/?

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How do I uninstall Elements 11? I get Error 1316 and file it is looking for doesn't exist.

Mar 7, 2013 10:43 PM

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