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How to restore a corrupted file?

Mar 8, 2013 3:25 AM

Tags: #restore #file_unavaible


I have a problem with the Illustrator file I was working on. I cannot open it, and the icon of the file is a bit opaque with a grey cross. If I try to move it, a message says that the file is unavailable. But still is not an empty file. This is the property window:


Also, I stopped working around 01.00, so I don't know why the last access is at 02.36.


Is there any way to recover the information?

Thank you,

  • Currently Being Moderated
    Mar 8, 2013 5:10 AM   in reply to Corbellerie

    It's probably toast, but try this:

    From Illustrator, try open recent file.

    Create a new file and try to place the corrupt file into it.

    Try to open it in Acrobat.

    Change the extension to .pdf and try to open it in Acrobat and Illustrator.

    here's a link you can try: ustrator-ai-file/

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  • Currently Being Moderated
    Mar 8, 2013 9:21 AM   in reply to Corbellerie

    I think Luke is right. It's toast. The size on disk is listed as only a single block of space so that only a very limited amount of information could be stored there.

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  • Currently Being Moderated
    Mar 8, 2013 9:21 AM   in reply to Corbellerie

    Where is (was) the file located? On your hard disk?


    Do you have any backup software running that moves files around?


    Have you checked for viruses?


    And please tell us all the details about your system setup.

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