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lorrainetexas
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Adobe acrobat pro 9 and windows 8 issues

Mar 8, 2013 6:45 PM

Looking for help regarding adobe acrobat 9 and windows 8.  I am unable to scan will  not allow me to select devise (HP officejet pro 8500 wireless).  Also unable to scan from HP device to PDF using HP solution center.  Printing fine from other applications. Thank you.


 
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  • kglad
    72,189 posts
    Jul 21, 2002
    Currently Being Moderated
    Mar 8, 2013 11:20 PM   in reply to lorrainetexas

    does acrobat pro 9 otherwise work without problem?

     

    are you able to scan documents into your computer?

     
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    Mar 8, 2013 11:41 PM   in reply to lorrainetexas

    lorrainetexas wrote:

     

    Also unable to scan from HP device to PDF using HP solution center.

    This means that your scanner software or driver is not correctly installed.

     
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