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marlene101
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Uninstalling Photoshop 11 in order to load CS6

Mar 8, 2013 8:39 PM

I am trying to install CS6, last week I installed a trial of Photoshop 11, CS6 said Photoshop 11 was running turn it of and re try. It was not running, I use Photoshop 10 and 7 so thought I would uninstall 11 as there is no much difference. When I tried to uninstall it I got this message "Another application has exclusive access to the fie  C:\ProgramData|Adobe|PhotshopElements\11.01\ThumbDatabase.db3 ". So I am left with Photoshop 11 and cant load CS6. HELP!!!

 
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  • kglad
    72,213 posts
    Jul 21, 2002
    Currently Being Moderated
    Mar 8, 2013 11:09 PM   in reply to marlene101

    you have photoshop elements 11, not photoshop 11, trial installed on your computer, correct?

     

    you also have photoshop elements 7 and 10 installed on your computer, correct?

     

    you are trying to install photoshop cs6, correct?

     
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