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markhhoff
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Fatal Error - version Cue- no updates PS -CS 4 Extended

Mar 9, 2013 10:08 AM

Get A "Fatal Error Message" Photoshop CS 4 Extended- something about Version Cue. When I check for updates there are none available.

Any Help solving this?

 

Thanks!!

 
Replies
  • Currently Being Moderated
    Mar 9, 2013 10:10 AM   in reply to markhhoff

    Without the exact wording of the error and more information, all we can do is guess.

     

    My first guess would be that you've moved or deleted some files and the versioncue libraries are missing, preventing the app from launching.

    What have you changed on your system since Photoshop CS4 was last working?

     
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  • Currently Being Moderated
    Mar 9, 2013 12:39 PM   in reply to markhhoff

    Yep, you are missing some of the libraries.

     

    Did you try to use the migration assistant?  It frequently misses things like the Application Support folder.

    If you still have the old OS install, you can copy the folder over.

    Otherwise you'll need to reinstall the application to get all the required files - then reinstall all the updates.

     
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  • Currently Being Moderated
    Mar 9, 2013 6:51 PM   in reply to markhhoff

    You might be able to do a repair install, but if not - then uninstall and reinstall.

     
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