Skip navigation
Lammergeier21
Lammergeier21 Calculating status...
Currently Being Moderated

Missing files -- how to reconnect

Mar 9, 2013 5:32 PM

I thought I was copying a picture from my Elements 10 catalogue into a slideshow I was creating under "My Pictures".  I now want to add text to it.  I opened organizer, found the photo, opened full photo edit and got the message that the file was missing.  I browsed for it, found it quickly in the my pictures slideshow file, clickec and got a message asking if I wanted to reconnect it.  I clicked yes and got the message that it was in the catalogue.  Even more disturbing, I got a message that all files were disconnected.  I have no idea what I've done or how to deal with it.  Neither the Missing Manual nor Kelby even have the words reconnect or disconnect in the index.

371 Views   6 Replies   Latest reply: Andromeda14, Mar 13, 2013 7:04 AM
 
Replies
  • andaleebfatima1
    Currently Being Moderated
    1. andaleebfatima1,
    Mar 10, 2013 11:00 PM   in reply to Lammergeier21
    Report

    Please check if the files you used to create slideshow with, are present in your catalog?

     

    Thanks

    Andaleeb

     
    |
    Mark as:
  • andaleebfatima1
    Currently Being Moderated
    2. andaleebfatima1,
    Mar 12, 2013 7:09 AM   in reply to Lammergeier21
    Report

    Any updates?

     

    Thanks

    Andaleeb

     
    |
    Mark as:
  • Lammergeier21
    Currently Being Moderated
    3. Lammergeier21,
    Mar 12, 2013 2:40 PM   in reply to andaleebfatima1
    Report

    Yes, it is in the catalogue.  I've tried the instructions I found in help for reconnecting, but in step 5 ("click "Find in the upper-right corner...."), that button is inoperable.

     

    Mary

     
    |
    Mark as:
  • Lammergeier21
    Currently Being Moderated
    4. Lammergeier21,
    Mar 12, 2013 3:31 PM   in reply to andaleebfatima1
    Report

    Hi,

     

    I’ve been trying to follow the instructions to reconnect, and noticed that before I search as instructed the message is that the file isn’t in the catalogue, but when I browse and click on it, I get a message that it is in the catalogue but not connected.

     

    Mary

     
    |
    Mark as:
  • andaleebfatima1
    Currently Being Moderated
    5. andaleebfatima1,
    Mar 12, 2013 11:05 PM   in reply to Lammergeier21
    Report

    Scenario - Please select a file >> Alt+Enter >> See the location of this file as shown in the Information panel. This location is what Organizer catalog looks for when attempting to display the selected file. If the file is not present at this location, it will call it "missing".

     

    Reconnect workflow will help you update Organizer catalog about the changed location of your files. Were you able to reconnect them?

     

    If not, please share a screenshot of the scenario I mentioned above.

     

    Where are these files present on your hard disk? external hard disk? network location?

     

    Thanks

    Andaleeb

     
    |
    Mark as:
  • Andromeda14
    Currently Being Moderated
    6. Andromeda14,
    Mar 13, 2013 7:04 AM   in reply to Lammergeier21
    Report

    Please follow blog: http://tinyurl.com/aswpylz

    Let me know if you have any queries.

     

    ~Andromeda

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points