The serial number given on my Staples receipt for the purchase of Adobe Photoshop Elements 11 - serial# [ removed by admin ] is one number too long. However the number without the final digit, will not work for the installation. I alternately attempted to use the serial number retrieval system but the redemption code is not valid. How do i proceed with installation when the given serial number does not work?
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact: