Adobe Community: Video playback is too slow on my laptop (Dell Inspiron 7520 15R)

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1. Jeff Bellune,

Mar 13, 2013 7:39 AM in reply to rkukharuk

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Welcome to the forum.

Neither your Radeon nor your Intel graphics will let you use the hardware accelerated Mercury Playback Engine. However, that is not the issue in your case. The H.264 codec used in your GoPro footage is almost entirely dependent upon the CPU to decode it. Plus, footage from the newer GoPro cameras is being reported as giving Pr CS6 serious playback problems.

I don't think there is a solution available to you other than to transcode your GoPro footage into another format and codec before editing. Since you're on Windows, I recommend either Lagarith or UT AVI files, and some people have good results with MXF OP1a using AVC-I 100 as the codec. You can batch convert your video using the Adobe Media Encoder.

Jeff

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2. rkukharuk,

Mar 13, 2013 7:54 AM in reply to Jeff Bellune

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Thank you for the fast answer!

I know that the Mercury Playback Engine is not supported by my cards but I want just normal preview without lags.

I also tested the same video on my old PC with GT 8400 512mb - and all looks good - preview was nice without any lags.

It is so strange that the Radeon 2GB video cards is so bad comparing to Geforce

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3. Jeff Bellune,

Mar 13, 2013 7:58 AM in reply to rkukharuk

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It is so strange that the Radeon 2GB video cards is so bad comparing to Geforce

I don't think it's the Radeon per se. I think it's the combination of the Radeon and the Intel graphics that's a factor. Try disabling the Intel graphics in BIOS or through Device Manager and see if your playback improves.

Jeff

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4. John T Smith,

Mar 13, 2013 8:53 AM in reply to rkukharuk

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More on Dual video laptop problems

-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modul es.html

-http://forums.adobe.com/thread/1001579

-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0

-link to why http://forums.adobe.com/message/4685328

-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-swit chable-graphics-vs-nvidia-optimus-technology/2

And GoPro http://forums.adobe.com/message/4486784

-and http://gopro.com/software-app/cineform-studio/

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5. rkukharuk,

Mar 13, 2013 9:34 AM in reply to John T Smith

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I saw your links in another thread so thank you for copy-past

cineform does't support windows 8 (converting part) information here - http://support.cineform.com/entries/20556107-GoPro-CineForm-Studio-Win -Known-Issues

also I wrote about:

Also the driver package from Dell web doesn't contain ATI panel where I can find the Switchable Graphics Method

What I did:
Upgrade bios to the latest version

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6. rkukharuk,

Mar 14, 2013 3:14 AM in reply to Jeff Bellune

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Updates:

I found another AMD drivers on Dell website with Ati Control Panel and I tried to use it:

Also I disable the Intel HD video card from Device Manager what I saw in gpusniffer:

After it I start the PR but nothing changes - playback does not improved

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7. Jeff Bellune,

Mar 14, 2013 4:24 AM in reply to rkukharuk

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Something is definitely wrong with your video card setup and drivers. Until you fix that, I don't think playback in Pr will improve at all.

Jeff

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8. rkukharuk,

Mar 14, 2013 5:49 AM in reply to Jeff Bellune

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I saw it, but I can't understand what's wrong with them? Should I see Radeon card on gpusniffer? And why all popular games work correct without lags ?

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Video playback is too slow on my laptop (Dell Inspiron 7520 15R)

Mar 13, 2013 7:27 AM

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