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Derek Owen Holdaway
Currently Being Moderated

Cursor problems with Photo shop Elem.9 on windows 7

Mar 15, 2013 8:15 AM

Help, can any one help me I have been operating Adobe Photoshop Elements 9 on Windows 7 for about a year and have found it very good but suddenly If I want to use tools such as Crop. Stamp etc I get THREE icons displayed which makes it impossible to use, I have run the updates but nothing has changed. I ALSO have P.E. 9 on my lap top which runs on Windows Vista and there is NO problem on my lap top.

  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Mar 15, 2013 9:20 AM   in reply to Derek Owen Holdaway

    I suspect it may have something to do with your monitor settings. Go to the control panel and check dpi scaling under Appearance or Display.

    It’s not uncommon to see a setting of 125% or higher to improve screen readability but PSE requires a dpi of 96 or 100%

    Whilst the Editor Menu will appear at 120% to 149% the Organizer Menu (and the advanced button in downloader) won’t. Sometimes the mouse or tool cursors are distorted.

    Try a setting of 115% to 120% otherwise use 100%. A common display resolution, notably for notebooks/laptops, and netbooks is 1024 x 768 but PSE requires a screen height of 800 for full functionality. If your height resolution is out of the range 768 to 800 try experimenting with the slider/settings.

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