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Canon  Vixia HV30 capture issue on CS6 (Mac OSX)

Mar 15, 2013 11:13 AM

This might be (hopefully) something in setup, but under Mac OSX Lion (10.7.4) / Premiere CS6, i am unable to capture video from my Canon Vixia HV30 - it's either i get a monstruous noise or simply get a 'capture device offline' message.

 

No one ever had a similar problem even withanother cam here? I posted weeks ago but never got any reply.

 

Am using the same cam under Windows with Premiere CS4 and never faced such an issue.

 

Matter of some sort of CODEC ?  Does not seem to require any specific driver for Mac based on Canon website.

 

Any suggestion?

Thanks,

Rob

 
Replies
  • Currently Being Moderated
    Mar 15, 2013 11:15 AM   in reply to lanstrad

    Does your project have hardware MPE enabled?  Try disabling it just as a test.

     

    Jeff

     
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    Mar 15, 2013 11:47 AM   in reply to lanstrad

    It's under Project Settings.

     

    Jeff

     
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    Mar 15, 2013 8:51 PM   in reply to lanstrad

    SetHardwareMPE.png

     
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    Mar 16, 2013 5:34 AM   in reply to lanstrad

    Do you have any other firewire devices attached at the same time you're trying to capture?  Unplug everything else except the camera and try to capture again.

     

    Are any/all of your firewire ports firewire 800?  Try a 400 port if you can.

     

    Jeff

     
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