This might be (hopefully) something in setup, but under Mac OSX Lion (10.7.4) / Premiere CS6, i am unable to capture video from my Canon Vixia HV30 - it's either i get a monstruous noise or simply get a 'capture device offline' message.
No one ever had a similar problem even withanother cam here? I posted weeks ago but never got any reply.
Am using the same cam under Windows with Premiere CS4 and never faced such an issue.
Matter of some sort of CODEC ? Does not seem to require any specific driver for Mac based on Canon website.
Ok see it... But it's greyed out and I can't change anything in there...
Unknown capture device error... or noise... or simply capture device offline, depending how long I mess around.
And no matter which Firewire interface I'm using (I have 2 cards on this machine). Both work fine with other types of devices (audio interfaces, HDD...)
Do you have any other firewire devices attached at the same time you're trying to capture? Unplug everything else except the camera and try to capture again.
Are any/all of your firewire ports firewire 800? Try a 400 port if you can.
I purchased iMovie to try if I get same issue, and I do... Wasted $15...
All ports are FW400. And yes: I had tried to make sure only device plugged was the camera.
Again, it's not physical : same connexion work perfectly on same machine when under Windows. It most likely has to do with Mac OS X.
It's too bad as it now seems my only solution is to capture under Windows under CS 4 (create a project for nothing...) then switch to Mac OS X and edit the project under CS6 ! Talk about efficiency and productivity ! ...
How many years (even decades) have I heard the ''Mac is better and easier for audio/visual'' .... Yeah! I now see it...
Someone pointed out that Canon has a software (they said there was no driver for Mac OS X so I had stopped looking...) But if it may help others, there is a ''CameraWindow'' for Mac OS X 10.6, 10.7 and 10.8 available.
As soon as I installed it, I could capture both from Adobe Premiere CS6 and iMovie.
One problem remaining though : the noise (feedback-like) that gets out from... the system's sound card ! (when capture is ongoing). I have to shut down the volume completely. Never had this issue under Windows, need to figure out why this happens now.
Jeff thanks again for your assistance, even though the solution was somewhere else.
If anyone has a clue for the noise issue ... please let me know