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Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

Mar 16, 2013 3:33 PM

Tags: #view #installation #video_tutorials

Just installed PS Elements 11 from CD. Went to view tutorials. List of tutorials opened, selected a tutorial from list, blank black view screen appeared. No controls appeared for viewing. No start, stop, volume, no controls.

Have I missed something when trying to view a tutorial?

Operating Windows 7 64 bit.

Thanks

!!Polish!!

503 Views 4 Replies Latest reply: !!Polish!!, Mar 18, 2013 8:50 AM

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1. Pat Willener,

Mar 16, 2013 11:21 PM in reply to !!Polish!!

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What is your Flash Player version?

What is your web browser?

What is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765

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2. !!Polish!!,

Mar 17, 2013 11:07 AM in reply to Pat Willener

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3. Pat Willener,

Mar 17, 2013 11:09 PM in reply to !!Polish!!

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Your reply is empty!

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4. !!Polish!!,

Mar 18, 2013 8:50 AM in reply to Pat Willener

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What is your Flash Player version? You have version 11,6,602,180 installed

What is your web browser? Internet Exporer 9

What is your display adapter, device driver version & date? See
http://forums.adobe.com/thread/945765

devmgmt.msc / AMD Radeon HD6530D Graphics / Advanced Micro Devices, Inc. /
10/24/2011 / 8.892.1.1000 /

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Installing Flash Player

Problem viewing Tutorials on Adobe TV. Do not see controls. Help!

Mar 16, 2013 3:33 PM

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