Skip navigation
Currently Being Moderated

InDesign CS5 Installer will not load on Windows 8

Mar 18, 2013 12:09 PM

I am trying to install InDesign CS5 on my Samsung Windows 8.

It seems to hang the computer, bringing everything to a crawl for about 5-10 minutes.

No installation screen ever shows up.

Even any attempt to show the CD in File Explorer hangs things up.

Other CD's work fine in the drive.


Any clues?

  • Currently Being Moderated
    Mar 18, 2013 12:13 PM   in reply to dlt202

    When did you install Windows 8 on this laptop? Was Windows 8 pre-installed when you purchased it? Have you run all the updates by navigating to Windows updates from the control panel? If not, I would recommend you to first install all available updates (specifically the security and .NET packages from Windows updates). Reboot your computer after installing the security updates and then try to launch the installer and check for any issues.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points