Skip navigation
Currently Being Moderated

Can't Install CS6 on a MAC from downloaded upgrade.

Mar 18, 2013 5:42 PM

Trying to install CS6 upgrade and get an error. Ran Adobe support advisor, but the inspection could not identify any issues. Found the PDApp.log and the error messages are as follows:


[FATAL] PIM - Failed to load updaterInventory Library

[ERROR] PIM - Error in _pimCreateAndValidateUpdateInventoryLibrary.

[FATAL] Setup - Unable to create PIM object


Any ideas how to fix?


More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points