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mattdodgson
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InDesign CS6 crashes on startup

Mar 19, 2013 4:45 AM

Tags: #start #working #indesign #windows #pc #freezes #7 #up #crashes #cs6 #microsoft #stops #panels #starting #account_administrator

Hi,

 

I'm a technician at a college and we have an issue with opening Indesign CS6 on our Windows 7 PC's. When the splash screen starts up, it comes up with "starting up panels" and then the program crashes and "stops working". When I log in as an Administrator account, Indesign opens fine. But a regular account will not.

We have tried setting permissions for all accounts on the Adobe folder etc. I have also tried using an old CS5 file of "CSXS.apln" and replacing it with the CS6 one.. no good.

We have been searching these forums for a long time and can't find an answer! Any suggestions?

 

Thanks

 

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