Incidentally, I already gave you the answer in your other thread. The answer is still the same: you need file extensions for other programs to understand what to do with your images, and PSE isn't including them.

Hi,

Please reset your Editor Preferences. Launch Editor keeping cmd+shift+alt keys pressed. Delete the settings file when prompted.

Thanks

Andaleeb

You do it in the PSE 9 editor. Find the icon to start the editor, which is here  in the PSE folder in applications if you haven't made a dock shortcut for it already:

and double click that while holding down command+shift+option.

When you launch Finder, do you see Adobe Photoshop Elements 9 under Applications?

If you click on this folder, you will see another folder with the same name inside it. This is what the editor is. Double click this folder keeping Cmd+Shift+Alt keys pressed.

Thanks

Andaleeb

No. Can you post a screenshot of the upload window? Press command+shift+4 and drag over the area you want to capture. The screenshot will appear on your desktop, named by the time you took it. To upload it here, come to the forum's web page (doesn't work via email) and click the camera icon above the message composition area.

Hi Sarah,

That last snapshot tells evrything

The extension of the un-highlighted files is wrong. for e.g. IMG_0164.jpgv2trial is wrong for a jpeg file. If you rename it to say IMG_0164v2trial.jpg it will work fine. Doing anything with the file extension corrupts the file making it unreadable.

So, whenever you name or rename a file, ensure that nothing follows the "." in filename. The extension has to remain untouched.

Thanks

Andaleeb

Thanks

Andaleeb