When opening my jpeg photos in photoshop elements 9, once saved elements seems put the image in a format that my Apple Mac isnt compatable with. So when I then try and upload the images to Facebook or other software in a bulk upload the images are unhighlighted and I therefore can't select them and upload. Anyone have any ideas how I get round this? Am i saving them correctly? Is it possible to save another way? Any help would be much appreicated.
You opened the saving files preference, didn't you? There is a bug in PSE 9/mac that if you even open editor>preferences>Saving Files without changing anything there, from then on PSE stops appending the file extension. You can either add it manually when you save, or else quit the editor, then restart it while holding down command+shift+option. Keep the keys down till you see a window asking if you want to delete the settings file. You do, then never go to preferences>saving files again.
Incidentally, I already gave you the answer in your other thread. The answer is still the same: you need file extensions for other programs to understand what to do with your images, and PSE isn't including them.
Thank you so much for this Barbara. Sorry for repeating myself. For some reason I didn't receive the first reply until now.
So to confirm, do I open the editor preferences in PSE 9 and change it there or on my mac preferences? And will this save when editing all pictures going forward?
I'm a photographer and this "hiccup" with my new mac computer and the software has caused me no end of dramas and no one has been able to help me. Really appreciate your time and help.
Ok i've found i need to do it in the PSE software but when i hold down cmd+shift+alt keys it takes me into a "plug-in" folder for photoshop elements but doesn't give me the "delete the settings file" opition. How long do i hold the keys down for and do i have to go anywhere else once in the plug in folder?
Thank you Barbara. When i do this it actually takes me into somewhere called and "plug in folder" and asks me to "choose a plug in folder". There is a settings opition but nothing about deleting it. Any ideas? Think i'm almost there...!
Then I don't know what you're doing, but it's not what we've been telling you to do.
1. Open a finder window and click Applications in the sidebar.
2. In the Applications folder, find the Adobe Photoshop Elements 9 folder.
3. In that folder, find the file I showed you in my last post. Be sure it is the one without the little black arrow on the lower left corner.
4. Hold down command+shift+option and double click that file. Keep the keys down.
When you launch Finder, do you see Adobe Photoshop Elements 9 under Applications?
If you click on this folder, you will see another folder with the same name inside it. This is what the editor is. Double click this folder keeping Cmd+Shift+Alt keys pressed.
Ok - i've done it. Found elements in finder and held down the keys. It asked me to delete the settings - i said yes. Just tried to see if its worked and the files are still unhighlighed when i go to upload. Do i need to restart the computer?
Thanks for your help
No. Can you post a screenshot of the upload window? Press command+shift+4 and drag over the area you want to capture. The screenshot will appear on your desktop, named by the time you took it. To upload it here, come to the forum's web page (doesn't work via email) and click the camera icon above the message composition area.
That last snapshot tells evrything
The extension of the un-highlighted files is wrong. for e.g. IMG_0164.jpgv2trial is wrong for a jpeg file. If you rename it to say IMG_0164v2trial.jpg it will work fine. Doing anything with the file extension corrupts the file making it unreadable.
So, whenever you name or rename a file, ensure that nothing follows the "." in filename. The extension has to remain untouched.