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cburdette
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Video Freezing Issues

Mar 19, 2013 9:53 AM

Graphics Card
ATI Radeon HD 5450

Latest version of the Driver


Operating System
Windows 7 64 bit

Issue Explained

Whenever I try to start any Video Outside Google Chrome my Graphics Freeze (no cursor movement, no alt crtl delete, no commands) and I have to hard restart my computer. I have updated my DirectX multiple times. And have uninstalled and reinstalled I have tried to start Videos threw Mozilla Firefox, Palemoon, IE8, and Windows Media Player and all of them Freeze my computer resulting in a Hard Restart. I have troubleshooted this problem with multipul people and the same problem keeps happening. I would like to stress Videos work just fine in Google Chrome Browser aswell. Which is the reason why I am posting it here as I know Chrome has a different Flash player so It makes me think its a Issue with how Flash Player is talking to my Graphics Card.


CPU Details

AMD Anthlon(tm) x2  220 Processor 2.8 GHz

System Memory Type & Amount

5G kingston Ram (4g+1g)

 

Please I am starting to get desperate as I have been trying to resolve this issue on my own for the past month. Thank You

848 Views   7 Replies   Latest reply: cburdette, Mar 29, 2013 10:24 AM
 
Replies
  • cburdette
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    1. cburdette,
    Mar 25, 2013 11:53 AM   in reply to cburdette
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    I really could use any suggestions for this issue considering that I am currently tapped out on things I can do to resolve this. Thanks

     
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  • Chris Campbell
    8,778 posts
    May 4, 2010
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    2. Chris Campbell,
    Mar 26, 2013 5:52 PM   in reply to cburdette
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    I don't think I understand the problem fully.  You mention "Whenever I try to start any Video Outside Google Chrome my Graphics Freeze"  What type of video are you trying to display?  Do you mean that video inside chrome (or fullscreen flash video started from chrome) works?

     
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  • cburdette
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    3. cburdette,
    Mar 26, 2013 6:08 PM   in reply to Chris Campbell
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    Exactly what I say, Any video. I open youtube or any video threw Internet Explorer, Firefox or any other browser other than Google Chrome. my computer freezes forcing a hard restart. Sorry for the misunderstanding and I hope it clears it up

     
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  • Chris Campbell
    8,778 posts
    May 4, 2010
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    4. Chris Campbell,
    Mar 26, 2013 6:12 PM   in reply to cburdette
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    Does your system freeze up when viewing this video in Firefox or IE 9?

     

     
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  • cburdette
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    5. cburdette,
    Mar 27, 2013 7:00 AM   in reply to Chris Campbell
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    Tried the link in Firefox and my computer freezed

     

    Tried the link in IE 9 and my computer freezed


    Tried the link in Pale Moon and my computer freezed

     

    Tried the link in Google Chrome plays it just fine, btw that is a pretty cool trick shot.

     
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  • Chris Campbell
    8,778 posts
    May 4, 2010
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    6. Chris Campbell,
    Mar 27, 2013 1:23 PM   in reply to cburdette
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    That HTML 5 video isn't using Flash, so I suspect something at a lower level is causing problems (hardware, drivers, etc.)  You might want to try using the 13.3 beta drivers to see if they help.

     

    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64. aspx

     
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  • cburdette
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    7. cburdette,
    Mar 29, 2013 10:24 AM   in reply to Chris Campbell
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    Thank you so much for that. It did help a bit but now its back to the same issue

    So I reupdated my drivers for my video card and now the video you linked plays but other videos do not......Back to the drawing board?

     
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