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1Michael9 Calculating status...

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Serial number valid, yet when I try to finalize,sreen says I'm not connected or date is wrong. I ver

Mar 19, 2013 11:41 AM

Valid serial number, when I try to finalize installation, screen says my laptop time is wrong or that I'm not connected to the internet.. time/date/and internet connextion are fine..

154 Views 2 Replies Latest reply: 1Michael9, Mar 19, 2013 1:49 PM

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1. Ned Murphy,

Mar 19, 2013 1:09 PM in reply to 1Michael9

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See if the following help:

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-files-wont-con nect.html

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2. 1Michael9,

Mar 19, 2013 1:49 PM in reply to Ned Murphy

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thanks,
I finally got an Adobe tech to work it out remotely.
It was a used Mac Probook bought through EBAY.. firewall was already down thoug some inner settings had to be adjusted.
best,

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Downloading, Installing, Setting Up

Serial number valid, yet when I try to finalize,sreen says I'm not connected or date is wrong. I ver

Mar 19, 2013 11:41 AM

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