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Josielee3181
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Adobe Reader 11 won't stay open

Mar 19, 2013 8:02 PM

I am on an Asus N series computer. I put on the Adobe Reader on my computer because I like it better then what was installed. Everytime I open the program, it loads and then disappears. I can't get it to stay open to use it. I am using Windows 7 home Premium x64. Please tell me how to get this program to work? I have installed and uninstalled this to try to get it to work.

 
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  • Currently Being Moderated
    Mar 19, 2013 8:22 PM   in reply to Josielee3181

    Can you open Adobe Reader by itself?  If so, try to disable Protected Mode (Edit | Preferences | Security (Advanced)).

     

    If not, you may need to change the setting in the registry; do you know how to use regedit?

     

    The value that needs to be changed is HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\privileged\bProtectedMode from 1 to 0.

     

    Be sure you make a registry backup or System Restore Point before editing the registry.  If you are unsure how to proceed, I can make a little procedure for you to change that value.

     
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  • Currently Being Moderated
    Mar 19, 2013 8:27 PM   in reply to Josielee3181

    I actually already have that little procedure (.reg file); see attachment.

     

    Download the attachment to your disk, then double click on the protected.reg file.  I still recommend to create a System Restore Point before proceeding.

    Attachments:
     
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  • Currently Being Moderated
    Mar 19, 2013 8:28 PM   in reply to Josielee3181

    P.S. the file got compressed into a ZIP file during the upload; you will have to unzip it before double-clicking the extracted .reg file.

     
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