Skip navigation
Currently Being Moderated

Problems with Mercury GPU CUDA

Mar 21, 2013 6:39 PM

Tags: #cuda #mercury_playback_engine_gpu_acceleration #black_preview

Hi, I know the hardware is supposed to work with the Mercury Playback engine as I have used it before on the same rig, the only notable change I can think of so far is that I'm now running Windows 8 and I used to run on Windows 7.


Anyway, the problem is that if I enable GPU-rendering for the Mercury Playback, my video monitor turns black and doens't display anything, also the clip-viewer and area where the project clips are stored only show black images. Sound works fine. Using software mode however, the image is fine and the program runs perfectly. Is there a fix for this?


I'm running on this hardware;


CPU:Intel® Core i7-3820
MBO:ASUS P9X79 Deluxe
RAM:Corsair Vengaence 16 GB 1600Mhz DDR3
MONITOR:Acer GD245HQ 120hz
GPU:Zotac GeForce 590
SOUND:Creative SB X-Fi Titanium HD


The nVIDIA GeForce 590 was added by editing the cuda_supported_cards.txt after GPUsniffing out the name and properties for my GPU. Same as I did on Windows 7 and shouldn't be a problem.


Does anyone have a fix for this? Or at least know what the problem could be?


Thanks in advance!

  • Currently Being Moderated
    Mar 21, 2013 7:02 PM   in reply to seppo-

    Have you installed the latest drivers for the card as well?

    Mark as:
  • Currently Being Moderated
    Mar 21, 2013 7:33 PM   in reply to seppo-

    What is your nVidia driver version?
    Right click in any open area of the Windows desktop
    Select NVIDIA Control Panel from the popup window
    Select SYSTEM INFORMATION at the lower left corner
    Driver version should be the 1st line in Details

    I have a GTX285 using driver 296.10



    Many people had to update their nVidia driver to go from CS5 to CS6... so it would not surprise me if a Win7 to Win8 change also requires a driver update

    Mark as:
  • Currently Being Moderated
    Mar 25, 2013 5:11 PM   in reply to seppo-

    You are welcome. Great to hear you are back in business.

    Mark as:
  • Currently Being Moderated
    Mar 25, 2013 6:01 PM   in reply to seppo-

    Great news.


    All too often, folk will trust their OS, or some driver utility, to tell if they have the latest video driver. Those will be probably 6 mos. out of date. You did things correctly, and your actions bore fruit.


    Glad that things are now going well for you.


    Good luck,



    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points