Skip navigation
rpphua13
Currently Being Moderated

Unable to Launch Adobe Premiere Pro CS6 using High-Performance on AMD Radeon Graphic Card

Mar 22, 2013 3:06 AM

I have been unable to launch Adobe Premiere Pro since installing it with the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again"

 

Here are my specs:

Lenovo Ideapad U400

Windows 7 (64bit)

Intel i5 2.5 ghz processor

AMD Radeon 6470M graphics card

 

The only occasion during which I have successfully launched Premiere Pro was after reverting to the default graphics card on my computer and uninstalling AMD Radeon, otherwise, I have tried to change Premiere Pro to run on High-Performance on Catalyst Control Center to no avail, I do not wish to revert to the Standard Graphics Card as it slows down my computers performance one hell of a lot, neither do I wish to have to constantly uninstall and reinstall my AMD Radeon Graphics Card when I use Premiere Pro. Thank you for your time.

 
Replies
  • Currently Being Moderated
    Mar 22, 2013 5:55 AM   in reply to rpphua13

    Try disabling your on-board Intel graphics adapter via the BIOS, or disabling it in Windows Device Manager.  Pr likely will not run on your system with both graphics adapters enabled.  It wasn't designed to do that.  You've already seen that by disabling the Radeon.

     

    Jeff

     

    EDIT:  More info here:

     

    Error "Premiere Pro could not find any capable video play modules" | Startup

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 23, 2013 7:09 AM   in reply to rpphua13

    You should disable the Intel permanently.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 23, 2013 8:05 PM   in reply to rpphua13

    deleteme.png

    Jeff

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 23, 2013 9:05 PM   in reply to rpphua13

    Update the AMD driver from the AMD web site.  It should have no problems going to the native resolution of your screen.  If it still won't after the update, get in touch with AMD and find out what's up.

     

    But do leave the Intel graphics off.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 24, 2013 8:43 AM   in reply to rpphua13

    if there is anyway to switch my radeon card to the default instead of the Intel card, do tell me,

     

    Turn off the Intel in the BIOS.  If there are any problems after doing that, get in touch with AMD or Lenovo.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 29, 2013 11:42 AM   in reply to rpphua13

    Navigate to what?

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 6, 2013 2:10 PM   in reply to rpphua13

    That's a tough one.  Without sitting in front of it, being able to see the options, to use the keyboard and mouse...

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points