What causes punctuation to get replaced with ASCII characters in published files? How do I fix this? Also, I don't see the issue when I publish the file to my desktop and look at it. I'm seeing the problem when the help file is accessed from the applications UI. Any insight would be appreciated.
You can't really tell if it's been replaced just by looking at it - you would have to examine the HTML code - it appears to me that whatever you're using to view that page doesn't understand the apostrophe symbol coding. Try other browsers, check your font usage, check your css for font family substitutions...
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