Skip navigation
Leeckel
Leeckel
Currently Being Moderated

Punctuation Getting Replaced in Published Files

Mar 22, 2013 8:35 AM

What causes punctuation to get replaced with ASCII characters in published files?  How do I fix this? Also, I don't see the issue when I publish the file to my desktop and look at it.  I'm seeing the problem when the help file is accessed from the applications UI.  Any insight would be appreciated.

422 Views   4 Replies   Latest reply: Leeckel, Apr 23, 2013 5:18 PM
 
Replies
  • Jeff_Coatsworth
    Currently Being Moderated
    1. Jeff_Coatsworth,
    Mar 22, 2013 8:40 AM   in reply to Leeckel
    Report

    Give us some more info & a screenshot and maybe we'll be able to help ;>)

     
    |
    Mark as:
  • Leeckel
    Currently Being Moderated
    2. Leeckel,
    Mar 22, 2013 8:50 AM   in reply to Jeff_Coatsworth
    Report

    TOC_Apostrophe.png

     

    Hi Jeff,

     

    Here is a screen capture of a portion of a table of contents that is on the page.  The apostrophe in the word "Don't" was replaced.  This problem occurs randomly and anywhere in the help content.  I have seen this issue before with other doc authoring tools but don't remember how I fixed it.

     
    |
    Mark as:
  • Jeff_Coatsworth
    Currently Being Moderated
    3. Jeff_Coatsworth,
    Mar 22, 2013 9:20 AM   in reply to Leeckel
    Report

    You can't really tell if it's been replaced just by looking at it - you would have to examine the HTML code - it appears to me that whatever you're using to view that page doesn't understand the apostrophe symbol coding. Try other browsers, check your font usage, check your css for font family substitutions...

     
    |
    Mark as:
  • Leeckel
    Currently Being Moderated
    4. Leeckel,
    Apr 23, 2013 5:18 PM   in reply to Jeff_Coatsworth
    Report

    Thanks for the help.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points