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Adobe Flash Player not allowed

Mar 22, 2013 1:27 PM

When trying to open a video I always get this message 'Adobe Flash Player not allowed". If I right click I get a message saying "allow this plug in". I click that and the video works. Sometimes the right click does nothing, so I cannot view the video.

 
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 22, 2013 2:13 PM   in reply to chefdavid n.

    To help troubleshoot we'll need the following system information:

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 26, 2013 5:55 PM   in reply to chefdavid n.

    What extensions do you have installed with Chrome?  You can see these by going to "about:extensions" in Chrome's address bar.

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 28, 2013 11:06 AM   in reply to chefdavid n.

    I'm concerned about the "allow this plugin" menu item that you describe seeing sometimes.  This doesn't sound like a default Chrome menu.  Could you try temporarily disabling all of these to see if one of these is blocking Flash and is the owner of this menu item?

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 28, 2013 12:04 PM   in reply to chefdavid n.

    Your different extensions

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Mar 28, 2013 12:17 PM   in reply to chefdavid n.

    Ok, thank you for trying.  Let's try this instead. 

     

    1. Go to "about:settings" in the address bar. 
    2. Click "show advanced settings..."
    3. Click the "Content Settings..." button. 
    4. Scroll down to the Plug-ins section and verify that "Run Automatically (recommended)" is selected.
     
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