I'VE BEEN USING ELEMENTS 9 FOR OVER 3 YRS, AND NEVER HAD A PROBLEM. YESTERDAY IT QUIT UNEXPECTANTLY, AND SAID THAT MY SCAN DISK WAS FULL. I ERASED ALOT AND HAVE NOT BEEN ABLE TO USE ELEMENTS 9 SINCE. I UN-INSTALLED IT, AND THEN RE-INSTALLED IT 3 TIMES. IT SHOWS THAT ITS LOADED CORRECTLY, AND WHEN I DOUBLE CLICK TO OPEN IT, THE BLUE BOX COMES UP TO BEGIN THE OPENING PROCESS, AND SAYS IN SMALL PRINT WITH ALL THE NAMES/CREDITS, THAT ITS SCANNING FOR PLUG INS. THAT'S WHERE IT STAYS. ELEMENTS NEVER OPENS AND THE ROUND RAINBOW CIRCULAR THING JUST KEEPS MOVING AND NOTHING ELSE HAPPENS. CAN ANYONE HELP ME TO GET ELEMENTS BACK WORKING. I HAVE 2 SESSIONS I'M EDITING AND THIS IS REALLY MAKING ME NUTS. I'VE NEVER HAD A PROBLEM BEFORE THIS. AGAIN, I DELETED ALOT OF FILES AND MADE MORE ROOM IN MY SCAN DISK. THANKS IN ADVANCE
First, please turn off your caps lock. When you say "SAID THAT MY SCAN DISK WAS FULL" what do you mean? It said something about a scandisk memory card or it told you you don't have enough disk space?
How full is your hard drive? Go to applications>utilities>disk utility and click the disk usage tab to find out. We need to know the overall size of your drive and how much free space you have.
For Disk usage: it says Space Utilized: 200.03 GB and Free Space says: 50.11
for my System Memory its: 8.00 GB and Free space is: 6.06GB
Every so often while I would be editing and saving my edited images, I would get a pop up that said my "scratch disk" is almost full. I said that wrong in the earlier message.