I can't install Adobe Premiere Elements 11 from my DVD. I have tried downloading the trial version online but that won't work either. I tried using Internet Explorer 9. I have got 6GB RAM and 650+GB Hard Drive.
I have restarted my computer and retried installing but it doesn't work. I am clicking on the Install Adobe Premiere Elements 11 file. It says initialising windows installer, a box then comes up with information on it. I click on it and then it disappears and nothing happens.
you should be clicking on PhotoshopElements_11_WWEFDJ.exe
go here, follow all 7 steps and download: http://prodesigntools.com/photoshop-elements-11-direct-download-links- pse-premiere-pre.html
I have installed the PremiereElements_11_WWEFDJ_win64 and PremiereElements_11_WWEFDJ_win64.7z files. I am unsure what to do now. I have tried clicking on the setup.exe file again but the same thing happens as before.
extracting the 7z file means unzipping the contents of that file. However since you haven't done it then the setup should run properly. Please show me the file size of the .7z file by right clicking on it and clicking on properties so that I can check whether it has completely downloaded or incomplete download.
your installation logs will probably need to be analyzed: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-usin g-logs-elements.html
It was actually a windows installer problem, nothing to do with Adobe. It seemed odd as I bought a new laptop with Window 8 on it, so I couldn't understand why there was a problem with the windows installer service. I contacted Adobe Support and a technician remotely took control of my laptop and resolved the problem by repairing the windows installer service and installing and running the system update readiness tool. I installed PRE 11 after that.