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David682
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I can't install Adobe Premiere Elements 11

Mar 22, 2013 5:27 PM

Tags: #premiere_elements11

I can't install Adobe Premiere Elements 11 from my DVD. I have tried downloading the trial version online but that won't work either. I tried using Internet Explorer 9. I have got 6GB RAM and 650+GB Hard Drive.

 
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  • kglad
    72,195 posts
    Jul 21, 2002
    Currently Being Moderated
    Mar 22, 2013 10:32 PM   in reply to David682

    why can't you install from your dvd?

     

    why can't you download and install the trial version?

     
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  • kglad
    72,195 posts
    Jul 21, 2002
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    Mar 26, 2013 7:27 AM   in reply to David682

    restart your computer and retry installing.

     

    if that fails, what file are you clicking to install?

     
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  • kglad
    72,195 posts
    Jul 21, 2002
    Currently Being Moderated
    Mar 26, 2013 9:08 AM   in reply to David682

    what's the name and extension of that file?

     

    where is that file located?

     
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  • kglad
    72,195 posts
    Jul 21, 2002
    Currently Being Moderated
    Mar 26, 2013 3:42 PM   in reply to David682

    you should be clicking on PhotoshopElements_11_WWEFDJ.exe

     

    go here, follow all 7 steps and download: http://prodesigntools.com/photoshop-elements-11-direct-download-links- pse-premiere-pre.html

     
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  • kglad
    72,195 posts
    Jul 21, 2002
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    Mar 27, 2013 9:11 PM   in reply to David682

    put both of those files in the same directory and then click the exe file.

     

    that should extract all the needed files.

     

    then click setup.exe

     
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  • kglad
    72,195 posts
    Jul 21, 2002
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    Mar 28, 2013 6:52 AM   in reply to David682

    did you extract the 7z file?  (you should not.)

     
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  • Currently Being Moderated
    Mar 29, 2013 9:30 AM   in reply to David682

    extracting the 7z file means unzipping the contents of that file. However since you haven't done it then the setup should run properly. Please show me the file size of the .7z file by right clicking on it and clicking on properties so that I can check whether it has completely downloaded or incomplete download.

     
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  • kglad
    72,195 posts
    Jul 21, 2002
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    Apr 1, 2013 5:56 AM   in reply to David682

    right click setup.exe and click "run as administrator".

     
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  • kglad
    72,195 posts
    Jul 21, 2002
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    Apr 1, 2013 6:55 AM   in reply to David682
     
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  • kglad
    72,195 posts
    Jul 21, 2002
    Currently Being Moderated
    Apr 2, 2013 6:30 AM   in reply to David682

    you're welcome.

     

    what was the solution?  it may help others if you explain or mention what steps led to solving the problem.

     
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  • kglad
    72,195 posts
    Jul 21, 2002
    Currently Being Moderated
    Apr 2, 2013 6:50 AM   in reply to David682

    phew. that sucks.

     

    but, glad it's resolved and thank you for posting that.  i'll have to check further into it.

     
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