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If I try to import music a box reads 'the importer reported a generic error' How do I fix the error?

Mar 22, 2013 10:37 PM

Tags: #error #import #music #premiere_elements_10


  • Currently Being Moderated
    Mar 23, 2013 4:45 AM   in reply to hamishandandyarecool

    Convert the audio to a format that is easy to edit like wav.

    I dont think Elements supports m4a as audio only.

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    Mar 23, 2013 6:21 AM   in reply to Ann Bens

    Where is this music from? A number of sources (iTunes for instance) have copy-protection built into its songs so that you can't use them in a video project. (Which is why most people buy songs for use in video projects from Amazon, which does not have this strict copy protection.)


    You can also try using software like Audacity to convert the music to a WAV file and see if that helps.

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