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Jezzplyn
Currently Being Moderated

PS 11 for Mac

Mar 24, 2013 9:33 AM

Tags: #photoshop_elements_11_mac

Bought and downloaded the program from the App Store.  Once it opens up, after I use one (anyone) of the drop down menu's, the program just freezes up.  I can't even 'end the program' because the screen is frozen and end up havieng to force shut down the computer.

 

Anyone have any suggestions? 

 
Replies
  • Currently Being Moderated
    Mar 24, 2013 9:51 AM   in reply to Jezzplyn

    Trash it (just drag the whole PSE 11 folder from applications to the trash) and reinstall it from the Purchased section in the App store. If you use any kind of antivrus disable it during the install.

     
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  • Currently Being Moderated
    Mar 24, 2013 1:20 PM   in reply to Jezzplyn

    Try creating a new admin user account and installing it there. Does it work in that account?

     
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