When I purchased my student edition 6.0 (which I love by the way), Encore did not have any of the libraries loaded up on it. After reading some discussions, I downloaded the missing folders.
Now, when I try to create a menu, my computer shuts down and gives me "the blue screen of death" as they call it (a blue screen with white writting, counting up to 100%, and saying Windows is preparing to crash...or something about the hard drive crashing....I can't remember because it goes off the screen so quickly).
I've done this several times - my computer only does this when I try to create a menu in encore, and not in any other part of encore. It hasn't happened in any of the other programs either (Premiere Pro and Audition are the only other programs I have used so far), or any other times I have my laptop.
Because of this, I am not too concerned since it seems Encore is the problem. However, I do not want any other problems to escalade from this either.
Am I doing something wrong? Can someone please help me? I'm working on my Senior Thesis (a video) this year, and I really really cannot afford to have my computer crash on me.
Please and thank you,
What do you mean by "create a menu in Encore"? Drag a menu from the library or ?
This is an unusual symptom.
What was the source of your download of the library etc?
If you don't find a quick solution, I would delete the libraries and readd. Then if that does not work, I would do an uninstall/reinstall.
In the bottom corner, where you view the options for the different menues; I double click on a menu to make it, and blue screen appears.
I'm pretty sure I downloaded the files from Adobe. I'll see if I can find anything on the post below, and then see about deleting/reinstalling/unistalling.
Thanks for the input!