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gabeg2006
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Premiere elements 11 does not recognize the external ASUS Blu-ray burner

Mar 26, 2013 2:45 PM

Tags: #not #premiere #elements #blu-ray #11 #does #external #asus #the #recognize #burner

Premiere elements 11 does not recognize the external ASUS Blu-ray burner

 
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  • Currently Being Moderated
    Mar 26, 2013 3:36 PM   in reply to gabeg2006

    Welcome to the forum.

     

    Most multi-drive/burner issues are caused by software that "hooks" an internal multi-drive, at boot up. I do not recall any issues with external multi-drives.

     

    1. Does your OS see the multi-drive properly, with no errors, or warnings?
    2. What is the connection type, USB 2.0, or FireWire-400 (IEEE-1394a)?
    3. Does PrE give you any messages at all?
    4. Have you checked for a firmware update (not a driver, but firmware), from the ASUS site?
    5. Did you place a blank DVD in the multi-drive, before you went to burn?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Mar 26, 2013 3:48 PM   in reply to gabeg2006

    More on what Hunt talked about...

    Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning

    Start --> http://forums.adobe.com/thread/608660

    #2 has WHY Explained http://forums.adobe.com/thread/607390

    Plus http://forums.adobe.com/thread/562941

     

    And a solution... to try even if you do not have the problems described above

    Set your DVD output to a folder on your hard drive and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)

     
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  • Currently Being Moderated
    Mar 26, 2013 5:09 PM   in reply to gabeg2006

    Thank you for that info.

     

    I would check with ASUS, in case there is a firmware update. If so, be VERY sure to read the instructions. I also print them out, though I do that fairly often for my LG and my Plextor. Each has totally different instructions, so I do not want to confuse the two operations. Go step-by-step, exactly as the instructions direct you.

     

    So it burns to DVD, but so far, not to a BD? With no error, or warning messages, these questions are but guesses:

     

    When you go to Burn to Disc with the BD-R inserted, is Burn grayed out?

    Does PrE seem to be burning, but the disc is blank?

    Does the drive just spin, or make no noise at all?

     

    Good luck,

     

    Hunt

     
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