Trying to do my first authoring and burning of a blu-ray dvd and everything was going great until the build stage. I'm using an external Samsung SE-506AB writer which is USB powered. Once the project is transcoded and moves onto the writing stage I get this error message, "device error", Code:"3", Note:"AS_StorageERROR = -97060. I've also tried the disc image route and received this error, Blu-ray ERROR:"", Code: "0", Note:" and this one Blu-ray ERROR:"not enough free storage", Note: "not enough disc space. I've searched these boards and the only resolution that I think may be helpful to this point is not enough power to the blu-ray writer but I just don't know. The Samsung plays discs fine too. Please help! Thanks.
Thanks John. I did just get a simple blur-ray to burn by re-installing the Samsung drivers, looked beautiful! I just tried burning the project I was having trouble with and got the same error message. The blu-ray that is giving me headaches is linked to the Premiere project file whereas the blu-ray that burned easily was made usind a quicktime movie file. I tried some of the suggestions from the link you directed me to, renamimg the source files, setting the admin for Encore and shortening the source file name but none of them worked. I didn't delete the "authorscriptHDMV sessions" folder simply because I don't know where it is! New to the whole CS6 suite and trying to get a crash course in here.
Thanks Stan.... can't tell you how long I spent searching and looking for the answer to that little question!
I'm baffled at this prooblem I'm having. On the Encore project that's giving me problems I replaced the Premiere project (dynamic link) with a QT movie since it worked in my simple test and I'm still getting the "storage error" message. The only difference between my test project and the real project is the menu. It's a simple menu with an animated background and one "play" button... that's the only difference! I gottat get at least 5 different DVD's done today, all of the contenet is from 2-5 minutes in lentgh, that's not a lot of media to be causing a storage issue.
On the bright side, at least I'm not wasting blu-ray stock on this issue!
The only difference between my test project and the real project is the menu. It's a simple menu with an animated background and one "play" button... that's the only difference! I gottat get at least 5 different DVD's done today, all of the contenet is from 2-5 minutes in lentgh, that's not a lot of media to be causing a storage issue.
You are using the identical video?
Usually the best workaround is to export an MPEG2-DVD and import that to Encore. If these are really that short, just use a CBR 8.
Initially I was using the dynamic link to the Premiere project than I tried exporting the Premiere project as an H.264 and that worked but not with a menu. Seems that when I add a menu to the Encore project I ge tthis error message. Is there any Mac software for blu-ray burning, other than Toast? I'd like to try burning a disc image in a different program to see if it will work. I need the DVD menu to carry over. In the meantime I'll give the MPEG2-DVD export a shot.
You want to avoid transcoding twice. There is an export format from Premiere as H.264 Bluray. Once in Encore, all the H.264 options are of the H.264 Bluray variety. I think the H.264 Bluray just limits some options so they will be bluray spec. But if you are relying on Encore to transcode it to spec, you've already transcoded it to something that may not be first. Sorry; a little short on time, and I know my answers are incomplete.
Gotcha, I look in my Premiere export settings. What I've been doing is dragging the Premiere project file into Encode so it's referencing the original Premier project files (reference files). The original footage was shot 23.98 and I've got to get it to 29.97fps.
I'll take any help I can get!!! Incomplete answers work for me!
When you are getting numerous errors, look at the run as admin, disk permissions etc.
Create a new project, add an already transcoded asset; see if that works.
Build to a folder rather than burning a disk; it eliminates some of the problems to see if your basics are working.
You're mac or pc? Imgburn for PC; toast for Mac.
I'm not sure about folder for toast vs building to an image.
Partly the folder is just testing, but sometimes it (or building to an image) are a great workaround.
I can create folders and ISO.
I just authored a fresh new project and after Encore does all the transcoding, importing the same darn error message pops up. I wish I new whether Toast would recreate my menus that I'm building in Encore.
I just purchased Toast 11 Pro mostly because the tech I spoke with told me I could author blu-ray's with my own menu assets. I'm going to try the ISO burn method as soon as it's finished downloading. Let you guys know about my success....
Wow.... so I bring it into Toast and it tells me there are two unkown file formats and doesn't load the ISO... I'm guessing it's the m4v files? Weird because on the first try the ISO showed up in Toast no problem but I was getting , you guessed it, a burn message.
How do you use a folder to burn? Just create the folder in Encore and drag into Toast?
As a last ditch effort and just to see if Encore would do it, I burned an SD DVD and it worked without any issue. I'm reallt lost here as to what to do, do you think the Samsung blu-ray writer is not fast enough to handle this, even though I did burn one no menu blu-ray last night. I really have no idea where to go. When I tried the ISO with Toast I'd get a "files unknown" message. I'm at a point were I may have to tell my client he will need to go somewhere else to get this done, pretty disappointed right now.
I had the same error - without going down the Toast path on a mac, have you tried using your disk utility to burn your ISO? I just tried it using the Samsung External SE-506 using an MPEG-2 encoded Blu-Ray and thankfully it worked - even the PS3 is happy to play it.
Don't hate me for assuming that you don't know how to burn ISOs in disk utility, but you need to open the utility, then go to File, then go to Open Disk Image. Find the .iso that you've saved and it will become an accessable drive. Insert a brand new BD disk into your burner and click on burn. Hopefully - it'll get you out of a scrape. Whilst I'm annoyed that Adobe has decided to not follow this up for nearly a year, having the .iso work around is kind of handy, I now can just archive the .iso for completed jobs.
I'd give the mpeg-2 setting a go - even though H264 is a superior CODEC, it only saves you space. MPEG-2 is still a safe bet for anyone with an older Blu-Ray player (I'd hate to spend hours building something for a client to turn around and say "it won't play", and default all the way.)
The handy thing about disc utility burning .isos is that it assumes that you already have all of the proper architecture in the file, so menus, transitions, pop-ups are maintained.