I had a computer problem and needed to reload CS6. However, when I try starting CS6(64bit) I get the lic splash screen, then when I click OK, it either goes away or just keeps coming back for me to hit enter.
I have tried uninstalling, installing certificate patch. Nothing seems to work. Also, even though I can select the CS6932bit) it will not install.
This was an upgrade from CS5 (not extended or cloud) CS5 still works, just not CS6.
Well Lets see. There are no crash logs... Nothing is crashing. the program never starts.
System info? Other than Windows 7 (x64bit) not much else needed. The link you sent for Cleaner is for Creative Suite, which as I stated in my first post does not apply for me as I only have CS6.
The other link you posted on Working with your Operating system also does not help and does not have anything to do with my problem.
Just thought I would pass on that I had several chat sessions with Adobe on this issue with no resolution. It is a known issue, but what causes it can be hard to find. I have posted a link below on some things Adobe had me try. For me setting up a new account did not work.
In my case I think what happened, is I have W7 program files installed on a secondary drive. At some point my system reverted back to installing programs on my primary drive. I suspect, some certificates were not installed in the correct location. Even a new Admin account had no luck.
However, it never hurts to refresh a computer install as I had been running several years in ths configuration. A new W7 install resovled the issue and as usual, load times are improved