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CS6 not loading

Mar 27, 2013 7:22 PM

I had a computer problem and needed to reload CS6. However, when I try starting CS6(64bit) I get the lic splash screen, then when I click OK, it either goes away or just keeps coming back for me to hit enter.


I have tried uninstalling, installing certificate patch. Nothing seems to work. Also, even though I can select the CS6932bit) it will not install.


This was an upgrade from CS5 (not extended or cloud) CS5 still works, just not CS6.

  • Currently Being Moderated
    Mar 28, 2013 12:14 AM   in reply to magnumAL

    We cannot know. You are not providing any system info or other details like the crash logs:


    Working with your Operating System’s Tools


    Other than that run the Creative Suite Cleaner Tool, trash the prefs, reinstall and try again.



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