Just installed Creative Cloud on my Surface Pro. The horizontal and vertical scrollbars are not working. I can PageUp and PageDown to maneuver betweeen pages but can't move horizontally. Scrollbars are working on other apps. Problem appears to be limited to InDesign.
Anyone have any ideas that might olve this situation?
I think this is the first report about anything to do with a Surface Pro. Do you have the disk space and memory required to run an app like ID which uses a lot of temporary storage (we're seeing other reports of trouble from users who've installed on more conventional computers using solid state drives which tend to be too small to handle the virtual memeory requirements)?
That aside, do you use large fonts in the interface (I've yet to even look at Windows 8, so I have no idea what sort of customizations are possible)? There have been problems since Vista with ID and some Windows interface customizations, so you might want to look at InDesign tools and panels don't respond to mouse clicks (Windows 7/Vista)
Win 8 has less of those issues since there's no Aero interface. I'm running CS6 on Win 8 desktop and laptop without issue.
That said, I don't have a Surface Pro so I have no way of testing this on that device.
The OP may want to report it here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Thanks for the replies!
Result still the same, no scrollbars. Tried creating new blank doc and result was same. Opened a Photoshop file just to see how it would behave and Scrollbars work normally.
Hopefully I can get this figured out.
This problem has been present approx. 95% of the time I have tried to use ID. On a few occasions it worked correctly but there was never any indication why or when it would work. As suggested, I tried running in Compatibility mode and it worked the first time but didn't work on any subsequent attempts. While browsing the compatibility tab, I checked the "Disable display caching on high DPI settings" and this appears to have resolved the issue.