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Al@Alkar
Currently Being Moderated

"Cannot open resource file" when InDesign CS6 starts.

Mar 27, 2013 10:16 PM

I have an Intel Mac Pro running OS/X Snow Leopard.

 

When I open InDesign CS6 I get an error "Cannot open resource file", but there is no indication of what file it can't open.

 

When I click OK in the dialog box, InDesign opens and appears to be working.

 

I am concerned that this may cause a problem as I continue to use it.

 

Is there any way I can correct this issue?

 

I also have InDesign CS5.5 installed on the same Mac and it runs fine with no resource error.

 
Replies
  • Currently Being Moderated
    Mar 28, 2013 12:58 AM   in reply to Al@Alkar

    You'll get better answers on the ID forum. Could be anything....

     

    Mylenium

     
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  • Currently Being Moderated
    Mar 28, 2013 1:34 PM   in reply to Al@Alkar

    Moving this discussion to the InDesign forum.  Al@Alkar have you tried removing and reinstalling InDesign?

     
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  • Currently Being Moderated
    Mar 28, 2013 6:11 PM   in reply to Al@Alkar

    First thing I would try is trashing the preferences. See Replace Your Preferences

     
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  • Currently Being Moderated
    Mar 29, 2013 1:08 AM   in reply to Al@Alkar

    The crash report might tell us more. Please post it on pastebin.com (not here), and then put a link to it here.

     

    Also, for troubleshooting purposes, please create a new user account on the computer and try using ID in that account.

     
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  • Currently Being Moderated
    Mar 31, 2013 1:26 AM   in reply to Al@Alkar

    OK, that it works in a new account is diagnostic that there is a problem with the other account. Removing the prefs normaly will fix this, but in some cases you need to do a bit more.

     

    Log in on the original account again. Delete the prefs files manually again, then delete the files from the list you find at Adobe Forums: InDesign crashes at startup. Note that this list refers to the USER library.

     

    Also, go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=5466 and download the InDesign 8.0.1 update and install it, then relaunch ID and for good measure use the keyboard shortcut to remove the prefs again.

     
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