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savispud
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Display/Screen Quirks

Mar 29, 2013 2:45 PM

Dear All,

New machine, nice and fast, but there is a quirk in the display with in Photoshop I would welcome help with. When I click on a layer to move it about, the display within the Photoshop window flickers. Sometimes, when I click on a layer, the whole image, inside the photoshop window, gose blacl. By clicking on the another layer, in the layer panel, the image will reappear.

Any suggestions?

Thanks

 
Replies
  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Mar 29, 2013 4:55 PM   in reply to savispud

    Let me guess...

     

    Windows 8, an ATI graphics card, yes?

     

    1.  Check AMD's web site for the latest 13.3 beta driver (13.3 beta 3 at the time of this writing).  Install that.

     

    2.  If you still have the problem after updating the driver, go into Photoshop's preferences, [Advanced Setttings], and change the Drawing Mode to Basic.  Restart Photoshop after making this change.

     

    -Noel

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Mar 30, 2013 3:14 PM   in reply to savispud

    Just FYI...

     

    The drivers you get through the Windows Device Manager are not necessarily the latest available, nor the best for use with Photoshop.

     

    The device manufacturers occasionally put certain versions through the Windows Hardware Quality Labs testing process, and you will get that via the Device Manager.

     

    The same manufacturer will generally have more up-to-date driver versions available from their own web site - hence my mention of the AMD web site for ATI products.

     

    We know, around here, from testing that the ATI Catalyst 13.3 beta 3 driver is actually pretty good with Photoshop.  No other version since Catalyst 12.8 worked well with Photoshop - INCLUDING several that were put through the WHQL process.

     

    -Noel

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Mar 30, 2013 4:28 PM   in reply to savispud

    The question is, up to date with what?  Latest WHQL release?  No good.  Latest ATI release?  No good.  That's the problem when ATI fails to release good drivers, and they have been failing badly (with regard to Photoshop) since August of last year.

     

    What do the lines in Photoshop's Help - System Info display say?  They look something like this (which is what I see with Catalyst 13.3 beta 3):

     

    Driver Version: 12.100.17.0

    Driver Date: 20130318000000.000000-000

     

    Note that there is no correllation between what they call the version and the version string in the code.  Nothing if not confusing, eh? 

     

    -Noel

     
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  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Apr 17, 2013 7:52 PM   in reply to savispud

    I describe how to tame Windows 8 and make it work hard for you in my "Configure the Windows 8 'To Work' Options" book.  One of my favorite tips (from the book) is to make the Windows Boot Manager screen show for a few seconds during each bootup, ensuring you'll always have an ample opportunity to press F8.

     

     

    Win8RTM_AdvancedBootScreen.png

     

    To See the Above Screen for 5 Seconds During Every Bootup:

     

    • Start a CMD window and enter these commands:

     

    BCDEDIT  /set  {bootmgr}  displaybootmenu  yes

    BCDEDIT  /timeout  5

     

    -Noel

     
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