• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premier Elements 11 Windows installer problems

New Here ,
Mar 31, 2013 Mar 31, 2013

Copy link to clipboard

Copied

I am having a problem installing Premier Elements 11on my Windows 8 (64 bit) Laptop. I purchased the Elements Combo pack and when I install Photoshop Elements it works flawlessly. However, when I attemp to install Premier Elements it asks me to choose my installation language then I get an unusual Windows Installer screen and it will not let me advance any further.

This is the Windows Installer screen that pops up after it tries to configure the installation process:

Windows ® Installer. V 5.0.9200.16384

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
  Installs or configures a product
/a <Product.msi>
  Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
  Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
  Uninstalls the product
Display Options
/quiet
  Quiet mode, no user interaction
/passive
  Unattended mode - progress bar only
/q[n|b|r|f]
  Sets user interface level
  n - No UI
  b - Basic UI
  r - Reduced UI
  f - Full UI (default)
/help
  Help information
Restart Options
/norestart
  Do not restart after the installation is complete
/promptrestart
  Prompts the user for restart if necessary
/forcerestart
  Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
  i - Status messages
  w - Nonfatal warnings
  e - All error messages
  a - Start up of actions
  r - Action-specific records
  u - User requests
  c - Initial UI parameters
  m - Out-of-memory or fatal exit information
  o - Out-of-disk-space messages
  p - Terminal properties
  v - Verbose output
  x - Extra debugging information
  + - Append to existing log file
  ! - Flush each line to the log
  * - Log all information, except for v and x options
/log <LogFile>
  Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
  Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
  Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
  Repairs a product
  p - only if file is missing
  o - if file is missing or an older version is installed (default)
  e - if file is missing or an equal or older version is installed
  d - if file is missing or a different version is installed
  c - if file is missing or checksum does not match the calculated value
  a - forces all files to be reinstalled
  u - all required user-specific registry entries (default)
  m - all required computer-specific registry entries (default)
  s - all existing shortcuts (default)
  v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Have there been any reports of a faulty installer with Premier in the Boxed set? Photoshop installed so seamlessly it's odd that this is popping up.

Thanks in advance!!

Views

947

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 01, 2013 Apr 01, 2013

Copy link to clipboard

Copied

Eitehr your Windows installer is damaged or you run without sufficient user privileges. Run Windows Update to repair the installer and make sure to run as admin. also turn off any security stuff temporarily.

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 11, 2013 May 11, 2013

Copy link to clipboard

Copied

LATEST

Did you ever solve this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines