I'm on XP, and I was messing about with my startup and services using msconfig, and now I find that my Premiere Elements 7 won't load. It begins to, the splash screen shows up but nothing loads. Within about 6 seconds, it vanishes.
No doubt it's because of some service I've disabled at Startup, but I don't know which one. Tried enabling a few that look likely, but no luck.
Does anybody know what services Premiere Elements 7 needs to launch?
Tough one, I know.
Thanks, Steve. I'll try it.
Thing is, my Photoshop Elements 7 has the same problem. I didn't mention that before because I thought if it was just a matter of fixing the Services at Startup, and all would be well with any affected program.
Anyway, I'll see if this works. If it does, I'll probably need to ask you for the same fix for PSE.
One of the nice things about MSCONFIG is that it allows you to uncheck items in Startup and Services, but does not remove the line for that item. They should all be there, but just with their boxes unchecked.
I would start back at MSCONFIG, to see what is unchecked.
Also, MSCONFIG will, by default, pop up at launch, until one chooses to stop that behavior. When I make changes to MSCONFIG, I leave that default, so that it's easy for me to go back and change, or un-change things. When I am sure that my changes work fine, then I will tell MSCONFIG to not show itself again, until I Run it from the Start Menu.
If worse comes to worse, I can give you the list of my Startup and Services on XP-Pro SP-3, but I only have PrE 4 & 11, and not 7, so there could be a few differences.
Yes, Bill, I know I can go through each item and check/uncheck it until I find the culprit. In fact, I had started to do that, but with no success. I wouldn't have a clue what each of them means, and so I just have to take an educated guess based on words in their titles. I managed to get my audio back by checking Windows audio, but of course that was an obvious one.
My PE7 is on a machine running the same OS and pack as yours, so if you could give me your startup and services list, that would be great. At least I could see what things generally should be on. Anything different might give me a pointer to PE-specific software.
Thanks a lot, Bill.
You might also do a search at Microsoft to try and find out the meaning of each service
Bill, thank you very much for going to all that trouble. One thing I notice is that some of your deselected startup items are the same ones that I have deselected, so I guess I'm on the right track.
I have to take this to the other computer and get to work. I'll let you know how I go.
Thanks again. I appreciate your help.
Yes, some of those services/processes can be tough to track down. Also, what works on one machine, might not on another.
Normally, I turn OFF Bonjour Services and iTunes Helper (they are both OFF on this laptop), but I found out that when I turned OFF Bonjour Services on my workstation, my Extensis Suitcase Font Manager would not load! I had to turn that back ON, for the workstation.
Yes, it's a bit of a minefield and I usually like to stay away from it. But my computer had suddenly begaun to take ages to boot up; it would get to the welcome screen, then take 20 secs to get to the desktop wallpaper, and then another 40 secs for all the desktop icons to appear....
As I had been using Registry Mechanic and Malwarebytes recently, and had briefly connected the machine to the Net to get Avast, I thought I must have inadvertantly messed something up in the process. Priot to all these problems, the computer was never connected and it worked perfectly.
Anyway, I'll go and try now.
Well, the computer seems to be behaving itself now. I followed your settings, Bill, and it didn't make any noticeable change. That led me to believe the problem was elsewhere. Long story short, (mainly because I can't recall every step I took now!), I fiddled around with my anti-virus apps, (removed two superfluous ones, in fact), unchecked a couple more items in Startup, waved a magic wand and rattled some beads and it's now booting up correctly, AND those two apps are launching and seem to be working as they should.
I won't be surprised if some other problem shows up somewhere down the track, but I'll cross the bridge when etc.
Thanks for the help, guys.
While things are working correctly, you might also want to make a full disk image of your boot/program drive, to be able to do a quick restore
This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything