cant download 'myproduct', which is listed as Adobe Design Premium 5.5, to new laptop cause not listed under order history. ordered 9/17/11 and i have serial number.
if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
use your serial to activate.
if you see a dl error page, you didn't follow all 7 steps.