When I try to print PDFs from any browser or piece of software, try to open Distiller directly, or even scan to PDFs, I receive the following error:
Unable to create the temporary folder.
Error: 5 - Access is denied.
I have had no problems until Monday with this. I did not install any new software. I have done the following:
My computer runs Windows 7 64-bit, and I have Adobe Web Premium CS5 (which comes with Acrobat 9 PRO). I currently do not have access to the installation discs, as I just moved.
Do you still have access to the standard TEMP folder on your system. The driver writes a PS file to the TEMP folder before calling Distiller for the final conversion to your desired file location.
Phillip, I know that I have to clear *.tmp files on my own occaisionally to clear up files on my drive (though it is nowhere near full right now), that's why I mentioned it, since usually I have 1 or 2. I made the comment because that is a change in behavior in my OS.
I did the %TEMP% search, and a lot of file folders open up. I went to those modified in 2013, and they appear to open.
Also C: > Windows > Temp opens.
Should I also review my 64bit Program Files folder?
I just had the same problem (see my thread for more details). I have no idea why it just stopped working. I have Acrobat Distiller 10 - I had to locate the temporary folder "Acrobat Distiller 10" (spaces included), delete it, and replace it with a new folder with the same name. Somehow, although the permissions were set properly, the folder wouldn't allow new folders to be made. This worked for me, good luck!
jlk2011 thanks, I found your thread, and it worked! I'm sharing what I did here and then closing the thread.
By holding the Windows key and R down, I typed %TEMP% into the Run field and hit Enter.
I found a temp folder name Acrobat Distiller 9. I deleted the folder. I then created a new folder with the same name, and I was immediately able to print PDFs again. The issue was resolved.